Frequently Asked Questions

Tell me about MeAndMyCaregivers.com.  Print?

Our Vision
We are committed to fostering an integrated healthcare environment with enhanced communication where everyone on the Care Team has a complete and accurate daily appraisal of the care-receiver, in order to better anticipate and respond to his or her needs.

Our Goal
Through state-of-the-art technology, reduce the friction of communications within the entire Care Team thereby improving the quality of care of our loved ones.

Guiding Principles

1. The Care-receiver is our reason for existence.


2. The Caregivers need our tools 24/7 as they carry out their duties.


3. The Care Team needs a clear, concise channel of communications to provide the best level of care.


4. All family members are an integral part of the Care Team.


5. We will always use the most robust security possible for our online products.


6. We will protect everyone's personal information as if it were our own.


7. We will always strive to improve our tools and deliver outstanding value to the entire Care Team.

What precautions are taken to secure my personal information?  Print?

Security from the Ground Up
MeAndMyCaregivers.com was written with an integrated security system at its core. On every page of the site, information security is the primary consideration.

Your caregiving information is available to you via the Internet, but highly secure; just as online banking and online stock accounts are available via the Internet but secure and only accessible by you using a user ID and password. Each member account has multiple encryption to protect your record at all times.

SSL (Secure Sockets Layer)
MeAndMyCaregivers.com utilizes SSL, the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. The complexities of the SSL protocol remain invisible to your customers. Instead their browsers provide them with a key indicator to let them know they are currently protected by an SSL encrypted session - the lock icon in the lower right-hand corner, clicking on the lock icon displays the SSL Certificate and the details about it. All SSL Certificates are issued to either companies or legally accountable individuals.

Encryption
In addition to the SSL protocol mentioned above, MeAndMyCaregivers.com also utilizes custom database encryption. All sensitive medical information stored in the MeAndMyCaregivers.com databases is encrypted using a custom implementation of a military grade security algorithm. Sensitive data submitted through the web site can only be retrieved through the web site.

Is MeAndMyCaregivers the same thing as Google Health?   Print?

No. MeAndMyCaregivers is an innovation in healthcare management. We help care-receivers and their caregivers manage both personal and health information, by recording and storing essential daily records. Google Health is more like an online filing cabinet for all medical records.

Can MeAndMyCaregivers.com send me email reminders when my prescriptions are about to run out?  Print?

Yes! Click on the "My Medications" link under "Daily Logs", fill in your medication info, and be sure to check the "Email Refill Reminder" link to be automatically sent an email when your prescriptions are about to need refills.

Who can view my daily records?  Print?

You have total control on who has access to your MeAndMyCaregivers account. Only you provide access privileges to family, friends, members of your Care Team, or emergency personnel. You can see a list of anyone who has accessed your account, so that you can monitor its use.

How can I answer my patients' questions online?  Print?

Once you have logged in and selected a care-receiver, click the "Questions for the Doctor" link on the left hand navigation, under the "Daily Logs" group. Any questions the patient has for you can be answered from this screen.

What are the benefits to doctors of MeAndMyCaregivers?  Print?

The use of this website is the start to improving the standard of care for everyone, whether they are currently able to take care of themselves, or if they are dependent on the care of a family member or a healthcare professional. A more accurate picture of the care-receiver's condition will be maintained, in one location, for the entire care team to review. This makes all of the medical professionals' jobs easier so they can provide better, more attuned care.

Why can't I see a feature that the help system says should be there?  Print?

It is possible for individual care-receivers and their agents to set their own level of privacy regarding their information. The care-receiver who you are evaluating has probably disabled access to that feature for your user group.

Why is it important to keep daily caregiving records?  Print?

Effective caregiving depends on keeping a lot of information up-to-date and in good order. Recording daily information gives you a better picture of the condition of the care-receiver and allows you to respond quickly to their always changing situation.

What information is tracked in the MeAndMyCaregivers web site?  Print?

• Emergency Contact Information


• Personal Information


• Basic Contact Information


• Current Health Information


• Past Health History


• Daily Living Routine and Activities


• Leisure and Recreational Activities


• Respite Caregiver Checklist


• Questions for the Doctor


• Lab Tests, X-Rays & Hospital Visits, past and future


• Reminders/shopping List


• Medications


• Daily Log: Medications, Food & Beverage, Activities/Visitors, Sleep


• Care-receiver Questions and Concerns


• Caregiver Questions and Concerns

Who has access to the care-receiver's records?  Print?

MeAndMyCaregivers.com is fully HIPAA (Health Insurance Portability and Accountability Act) compliant. The "client" will have complete control over who has access to their files and information. Authorized "users" will have a unique login and password. At any time, the "client" can terminate access to users who no longer need to visit the site, without losing any data or history. In addition, the "client" will determine which files the "users" have access to.

How much does it cost to be a member of MeAndMyCaregivers?  Print?

There are two fees associated with a subscription. There is a one-time registration fee and an annual/monthly renewal subscription fee.

• The one-time registration fee of $200.00 is being waived for a limited time period.


• The ongoing annual subscription fee is $149.00 per year.


• The ongoing monthly subscription fee is $15.95 per month.

How will a MeAndMyCaregivers report help the care-receiver at the doctor's office?  Print?

• The reports will help improve communication between everyone on the Care Team.


• Arrive better prepared at doctor's visits with questions and concerns.


• Medical professionals who may not have daily, weekly or even monthly contact with their patients can get a more accurate analysis of the condition of their patients.


• Minimize paperwork.


• Coordinate better care.

Other than health information, are there any other records I can store on the site?  Print?

Yes, there is a calendar function on the site for scheduling appointments. Over time, planned enhancements will make the site more useful for the entire Care Team without raising subscriber costs.

What happens if the caregiver doesn't record any information for a day or two?  Print?

It is the primary caregiver's responsibility to keep the organizer up-to-date. The better records you keep the more effective caregiver you will be. But more importantly, the care-receiver will be better taken care of. This is the most important reason to keep the daily logs up-to-date.

Who do I contact with questions about my subscription  Print?

Contact Help@MeAndMyCaregivers with any questions you have. We're here to help you.

How can I cancel my subscription?  Print?

We're sorry you no longer require your subscription to MeAndMyCaregivers.com. To cancel, simply email us at Help@MeAndMyCaregivers.com with the name and email address of the patient/care-receiver.